Microsoft Edge closes immediately upon opening. I've tried many fixes none work.

Anonymous
2023-08-15T11:52:24+00:00

Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.

I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory

None of these fixes worked.

When I restart Edge, it closes immediately.

How can I get it to work properly?

Microsoft Edge | Browser crashes or stops working | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

161 answers

Sort by: Oldest
  1. Anonymous
    2024-12-16T16:47:16+00:00

    That's great. Good to know this.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-12-18T16:20:41+00:00

    Force-close Edge and any open msedge.exe processes in Task Manager-Details.

    Go to this folder:

    C:\Users"your_username"\AppData\Local\Microsoft\Edge

    Delete the folder named "User Data".

    Restart Edge and synchronize your Microsoft and Google accounts.

    I renamed this map to User Data.old and that did the trick.
    When starting Edge the User Data folder will be automatically recreated.

    Be aware that you will be having a complete new profile, thus losing all bookmarks and stuff.

    Tnx for sharing

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-01-01T20:33:49+00:00
    1. Press Crtl + right-click on the Edge icon.
    2. Select the New window option.

    Opened as normal. Why? No idea!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-01-02T00:27:06+00:00

    Renaming the "User Data" to "User Data.old" has the same effect as deleting it.

    I found no reason to keep the old ones. I had 6 or 7 ".old" folders and they were just taking up space.

    It's important to kill any open MSEdge.exe instances in Task Manager-Details before deleting the "User Data" folder.

    Edge will recreate the "User Data" folder after you re-open it, but as I suggested, you need to sync your Microsoft

    and Google accounts to restore your favorites after you delete the original.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-01-07T21:08:08+00:00

    Yes this finally worked for me. Thank you!!

    Force-close Edge and any open msedge.exe processes in Task Manager-Details.

    Go to this folder:

    C:\Users"your_username"\AppData\Local\Microsoft\Edge

    Delete the folder named "User Data".

    Restart Edge and synchronize your Microsoft and Google accounts.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments