Microsoft Edge closes immediately upon opening. I've tried many fixes none work.

Anonymous
2023-08-15T11:52:24+00:00

Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.

I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory

None of these fixes worked.

When I restart Edge, it closes immediately.

How can I get it to work properly?

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2024-03-29T05:26:36+00:00

    It turned out that my antivirus had edge has an "ad" and basically close it as soon as it opened. I was using 360 total security.

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  2. Anonymous
    2024-04-01T23:42:10+00:00

    I just encountered this fault for the second time in our org.

    The fix that has worked both times is to rename the "Preferences" file to "Preferences.old" in the following location

    C:\Users\BrownJ\AppData\Local\Microsoft\Edge\User Data\Default

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  3. Anonymous
    2024-04-05T14:32:54+00:00

    I agree with you that these methods don't work. It's like they are just throwing SOPs at us without listening to the exact problem.

    I saw this fantastic video that helped me solve this issue. The process is a bit convoluted but if you slow it down and follow the procedure diligently, it will solve your challenge. Basically it nutmegs the existing edge and allow you to install edge afresh. See link below https://www.youtube.com/watch?v=OwhcYkLfp2Q

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  4. Anonymous
    2024-04-05T16:14:18+00:00

    Hello Victor

    Unfortunately I could not rename the file "default_old" . See your video: install edge afresh. See link below https://www.youtube.com/watch?v=OwhcYkLfp2Q Message came: file in use.

    Even after restarting the computer and not starting edge, it didn't let me rename it.

    I assume another program, maybe "Symantec" is using it.

    Any suggestions?

    Thanks, Marc

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  5. Anonymous
    2024-04-05T17:56:36+00:00

    Hi Marc,

    That option worked smoothly for me. You might want to reach out to the guy who made the video. He may have some other ideas.

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