Troubleshooting browser crashes or performance issues on Windows 10
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Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.
I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory
None of these fixes worked.
When I restart Edge, it closes immediately.
How can I get it to work properly?
Troubleshooting browser crashes or performance issues on Windows 10
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I posted the following video describing the whole procedure. Let me know if works for you:
Your video is great and I can understand you completely - but I don't see the "EDGE" folder on I go to the Microsoft folder ????
thank you!
Yes! Microsoft then Edge folder
That's the problem - I don't see the Edge folder after I click the Microsoft folder and I have done 'show all folders
That's the problem - I don't see the Edge folder after I click the Microsoft folder and I have done 'show all folders
Open File Explorer, copy and paste what follows into the address bar and press enter:
%localappdata%\Microsoft\Edge\User Data\Default\Extensions