Microsoft Edge closes immediately upon opening. I've tried many fixes none work.

Anonymous
2023-08-15T11:52:24+00:00

Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.

I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory

None of these fixes worked.

When I restart Edge, it closes immediately.

How can I get it to work properly?

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2023-11-15T07:08:01+00:00

    I followed your instructions, but I don't see "Apps & features" I only see "optional features" and don't see microsoft edge there. Please help

    Did you try my steps I posted earlier - seems to work for most people.

    In the address bar for file explorer, go to

    %localappdata%\Microsoft\Edge\User Data\Default\Extensions

    Sort folder by "Date Modified"

    If you see one that has been modified recently - for me, last night - it may be the cause. The names of these folders won't make any sense, and I couldn't tell you what the extension was, however for me I took a copy of the following folder then deleted it. Edge restarted ok

    cjpijioncddkancpiedagilpojbgmoni

    After starting edge, the above folder was re-instated.

    ALWAYS TAKE A COPY of the folder so you can reinstate it if you need.

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  2. Anonymous
    2023-11-15T13:07:26+00:00

    I did try all of Microsoft recommendations and the above tips that did not work. This one did the job, thanks

    incredible that microsoft itself is unable to solve a problem they created themselves in an update / kb

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  3. Anonymous
    2023-11-15T17:19:00+00:00

    This procedure worked great. I am running inside of VMware.

    Thank you !!!

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  4. Anonymous
    2023-11-16T18:38:01+00:00

    This actually worked. Make sure you're able to find the above mentioned folders by changing the setting on the file explorer to show hidden folders. By the way, I've started experiencing same issues with Chrome.

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  5. Anonymous
    2023-11-16T19:56:42+00:00

    Sorry for not knowing, but how do I get to: %localaddpdate - and so forth?

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