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Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.
I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory
None of these fixes worked.
When I restart Edge, it closes immediately.
How can I get it to work properly?
Troubleshooting browser crashes or performance issues on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I followed your instructions, but I don't see "Apps & features" I only see "optional features" and don't see microsoft edge there. Please help
Worked like a charm. Edge Started right up.
When I went back into that extensions folder the file I had I had deleted dated 11-07-23 had reestablished so I deleted the copy I made.
Client will be happy a reload of computer is not required!
Thanks for saving us a lot of time.
I could not find the path C:\Users\username\AppData\Local\Microsoft\Edge\User Data\Default\Sync Data\LevelDB
I got to users\username could not find appdata
Microsoft Edge still not working
"AppData" is a hidden folder - to see it, either go to "View" ... "Show" ... "Hidden Items" which will permanently fow all hidden folders and files, or instead type "%localappdata%" (without the quotes) in the address bar.
Did you try my steps I posted earlier - seems to work for most people.
In the address bar for file explorer, go to
%localappdata%\Microsoft\Edge\User Data\Default\Extensions
Sort folder by "Date Modified"
If you see one that has been modified recently - for me, last night - it may be the cause. The names of these folders won't make any sense, and I couldn't tell you what the extension was, however for me I took a copy of the following folder then deleted it. Edge restarted ok
cjpijioncddkancpiedagilpojbgmoni
After starting edge, the above folder was re-instated.
ALWAYS TAKE A COPY of the folder so you can reinstate it if you need.
I attempted all of these steps - multiple times - without any result, both with and without restarting as well.
Also updated system.
There were no Edge processes running and I verified that the files were deleted. As soon as I tried Edge again, the files were recreated, but Edge still closed immediately.
Did you try my steps I posted earlier - seems to work for most people.
In the address bar for file explorer, go to
%localappdata%\Microsoft\Edge\User Data\Default\Extensions
Sort folder by "Date Modified"
If you see one that has been modified recently - for me, last night - it may be the cause. The names of these folders won't make any sense, and I couldn't tell you what the extension was, however for me I took a copy of the following folder then deleted it. Edge restarted ok
cjpijioncddkancpiedagilpojbgmoni
After starting edge, the above folder was re-instated.
ALWAYS TAKE A COPY of the folder so you can reinstate it if you need.