Microsoft Edge closes immediately upon opening. I've tried many fixes none work.

Anonymous
2023-08-15T11:52:24+00:00

Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.

I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory

None of these fixes worked.

When I restart Edge, it closes immediately.

How can I get it to work properly?

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2023-11-11T15:47:51+00:00

    Thanks - I'll try this but I have no idea what to do with the hidden folder when I find it!

    Ann

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  2. Anonymous
    2023-11-11T16:06:26+00:00

    Thanks for trying to help - but only one folder in extensions and deleting it has no effect.

    Ann

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  3. Anonymous
    2023-11-11T18:52:18+00:00

    This was the last resort that actually resolved the issue. I had a dell update done to the system and after that update this issue started. Before I deleted the latest extension I downloaded Firefox and imported all the favorites along with the passwords. Once all was working I removed the extension that was created on 11/7. After its removal, Edge loaded without an issue of shutting down. The file name that was removed was recreated. When Edge loaded it was the default view with all the news and advertising. I then checked the extensions in Edge and the One for Norton Safe Search was corrupted. Once I repaired it all was back to normal . The page now loads with Norton Safe Search and not the default Edge screen,

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  5. Anonymous
    2023-11-11T20:18:56+00:00

    I fixed it by doing this:

    Go to C:\Users<USER>\AppData\Local\Microsoft\Edge\User Data\Default

    Change default to default.old

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