Microsoft Edge closes immediately upon opening. I've tried many fixes none work.

Anonymous
2023-08-15T11:52:24+00:00

Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.

I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory

None of these fixes worked.

When I restart Edge, it closes immediately.

How can I get it to work properly?

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. David-M 125.3K Reputation points Independent Advisor
    2023-08-15T12:24:41+00:00

    Hi. I'm David, and I'm happy to help you.

    Repair Microsoft Edge as instructed below:

    1. Open Start and select "Settings > Apps > Apps & features";
    2. Look for Microsoft Edge and select it;
    3. Select the "Modify" button;
    4. At the confirmation screen, select "Repair".

    See if MS Edge will open stable.

    Feel free to ask back any questions.

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  2. Anonymous
    2023-08-24T19:52:28+00:00

    No. This didn't help. I've tried many possible fixes (SFC /scannow), disk clean.up, etc.) nothing worked.

    I'll have to use Chrome...

    George

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  3. Anonymous
    2023-09-04T13:23:55+00:00

    We have several users where Edge (v116.0.1938.69) starts and immediately crashes. The only thing that helps is deleting all the files in the following folder:

    C:\Users\username\AppData\Local\Microsoft\Edge\User Data\Default\Sync Data\LevelDB

    After deleting the files in this folder Edge starts without a problem.

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  4. Anonymous
    2023-10-31T20:39:35+00:00

    This worked for me just now. Thank you. I thought I'd fixed it once, but started again today. I'll keep a note for this solution going forward.

    FYI, I had to go into Task Manager and end the Microsoft Edge processes before I could delete the files in the folder you listed.

    Donna

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  5. Anonymous
    2023-11-07T17:31:10+00:00

    Update last night on 11/6/2023; today, Edge Opens and immediately shuts down. Repair does not help! None of the prescribed solitions work...

    1. C:\Users\username\AppData\Local\Microsoft\Edge\User Data\Default\Sync Data\LevelDB
    2. nothing running in task manager
    3. Repair - Reinstall

    Anywhere else to look?

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