Troubleshooting browser crashes or performance issues on Windows 10
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Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.
I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory
None of these fixes worked.
When I restart Edge, it closes immediately.
How can I get it to work properly?
Troubleshooting browser crashes or performance issues on Windows 10
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That problem has been solved.
This sounds the most useful so far! Thank you. The steps you list don't appear, but I managed to navigate to the last stage - only to find Modify was greyed out and inactive (as, incidentally was uninstall). So near and yet so far!
Ann
Hi. I'm David, and I'm happy to help you.
Repair Microsoft Edge as instructed below:
- Open Start and select "Settings > Apps > Apps & features";
- Look for Microsoft Edge and select it;
- Select the "Modify" button;
- At the confirmation screen, select "Repair".
See if MS Edge will open stable.
Feel free to ask back any questions.
I just tried "Repair" edge and it still shuts off after 2-3 seconds?
You can delete them. I saved them 5-6 times, but never needed the old ones. So I deleted all of the old ones and haven't had any issues.
Thank you! This worked great. Once question, can I delete the old file that was renamed to "original-folder" or do I need to keep it on the computer?