Troubleshooting browser crashes or performance issues on Windows 10
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Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.
I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory
None of these fixes worked.
When I restart Edge, it closes immediately.
How can I get it to work properly?
Troubleshooting browser crashes or performance issues on Windows 10
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I attempted all of these steps - multiple times - without any result, both with and without restarting as well.
Also updated system.
There were no Edge processes running and I verified that the files were deleted. As soon as I tried Edge again, the files were recreated, but Edge still closed immediately.
Did you try my steps I posted earlier - seems to work for most people.
In the address bar for file explorer, go to
%localappdata%\Microsoft\Edge\User Data\Default\Extensions
Sort folder by "Date Modified"
If you see one that has been modified recently - for me, last night - it may be the cause. The names of these folders won't make any sense, and I couldn't tell you what the extension was, however for me I took a copy of the following folder then deleted it. Edge restarted ok
cjpijioncddkancpiedagilpojbgmoni
After starting edge, the above folder was re-instated.
ALWAYS TAKE A COPY of the folder so you can reinstate it if you need.
I could not find the path C:\Users\username\AppData\Local\Microsoft\Edge\User Data\Default\Sync Data\LevelDB
I got to users\username could not find appdata
Microsoft Edge still not working
This solution worked for me too! Many thanks, btw the distorters was a .json file
THANK YOU SO MUCH!! AFTER A DAY AND A HALF ITS FINALLY WORKING. COULDN'T KEEP WINDOWS OPEN LONG ENOUGH TO DO REPAIRS, TRIED COMMAND PROMPT, CLOSING EXTENSIONS, REINSTALLING APP, MODIFY AND REPAIR NOTHING WOULD WORK. SO THANK YOU!! YOUR A BLESSING!!
This worked for me, though reading down through all the subsequent comments where people are saying that it didn't work for them has me concerned.
Microsoft need to address this problem. We've all had overnight updates and we've all had Edge crashes thereafter. What's the common factor? Microsoft.