Microsoft Edge closes immediately upon opening. I've tried many fixes none work.

Anonymous
2023-08-15T11:52:24+00:00

Yesterday, I wanted to clean up my favorites in Edge (remove duplicates, remove obsolete links). In the midst of this, Edge closed without warning or error message. When I restarted Edge, it closed immediately. I could not select the three dots in the top right. It closed too quickly.

I found several possible solutions including tools in the Settings/Apps menu, other fixes involving removing and then reinstituting the %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe directory

None of these fixes worked.

When I restart Edge, it closes immediately.

How can I get it to work properly?

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2025-02-26T17:38:07+00:00

    Perfect. It worked for me so many thanks.

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  2. Anonymous
    2024-07-28T16:27:12+00:00

    THIS WORKED!!! This is the only thing that worked for me.

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  3. Anonymous
    2024-07-07T16:52:12+00:00

    Had the same issue of opening Microsoft Edge and closes right away. I followed same folder path:

    Go to C:\Users<USER>\AppData\Local\Microsoft\Edge\User Data\Default\Extensions

    I then deleted all folders in "Extensions." Once I restarted Microsoft Edge, it worked perfectly. Some new folders appeared in the same folder path above once Microsoft Edge reopened.

    Thanks.

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  4. _AW_ 69,121 Reputation points Volunteer Moderator
    2023-11-16T22:54:27+00:00

    That's the problem - I don't see the Edge folder after I click the Microsoft folder and I have done 'show all folders

    Open File Explorer, copy and paste what follows into the address bar and press enter:

    %localappdata%\Microsoft\Edge\User Data\Default\Extensions
    

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  5. Anonymous
    2023-11-13T12:14:42+00:00

    Did you try my steps I posted earlier - seems to work for most people.

    Go to C:\Users<USER>\AppData\Local\Microsoft\Edge\User Data\Default\Extensions

    Sort folder by "Date Modified"

    If you see one that has been modified recently - for me, last night - it may be the cause. The names of these folders won't make any sense, and I couldn't tell you what the extension was, however for me I took a copy of the following folder then deleted it. Edge restarted ok

    cjpijioncddkancpiedagilpojbgmoni

    After starting edge, the above folder was re-instated.

    ALWAYS TAKE A COPY of the folder so you can reinstate it if you need.

    If you can't see the "AppData" folder mentioned above use the following instead - type it into the address bar in File Explorer

    %localappdata%\Microsoft\Edge\User Data\Default\Extensions

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