Why am I not getting rewards points for searches?

Anonymous

I was searching for my daily rewards points on my phone and computer. For my computer I was rewarded for 9 searches, and it stopped granting points after that and on mobile only 2 searches granted points to my account. I tried multiple browsers and devices and searched a variety of searches. I would like to know if this is a bug or if I need to fix something on my end.

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Anonymous

They changed everything lately. No more bonus as everyone has mentioned. Now, I just read on MSN that they are requiring a 3-search/15minutes capacity... they are calling it a "cooldown". So, you can only get 15 points per 15 mintues.... so much for Bing... I'll go back to Google Search for all my research... Bing isn't worth it anymore. It'll take forever to get any rewards so it's not worth it for a sub-par search engine. As of October, you could possibly max everything out in searches and activities and MAYBE get a $10 gift card in a month's time... now it'll take about twice that time... and you have to work on it throughout the day instead of an intense hour or two. I don't sit on a computer all day... only for a couple hours with work while I do product research... I'll search hundreds of websites in a couple hours... so all I could get from Microsoft Rewards is maybe 100 points... the rest of the 50 allowed per day in searches is unachievable as I'm not on all day.... so, forget it Bing, sorry, you lost a customer with this.

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Anonymous

2023-12-14T02:27:10+00:00

Hello，Carlos137

Welcome to the Microsoft Community, please know that your current question about Microsoft Rewards is beyond the scope of the Community's support, as it requires Personally Identifiable Information (PII) to be properly supported, and as this Microsoft Community is a public forum, please do not provide or use PII here, in order to protect your privacy and security. Thank you for your understanding, we sincerely hope that your problem can be solved, you can check the information for some suggestions:

The official Microsoft Rewards FAQ can be found **** here.

If the FAQ does not resolve your issue, you can create a support ticket with the Microsoft Rewards team by visiting https://rewards.bing.com/support **** . When submitting a ticket, please make sure you are logged in with the account you need support for（(unless your account is no longer available, consider switching to a different account) ）and provide as much information as possible to submit the issue, then please be patient after submitting as this is a very small team so there are a lot of users in the queue.

Best Regards，

Rota Ye |Microsoft Community Support Specialist
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