Why does Copilot keep telling me to sign in?

Anonymous
2024-03-22T19:00:54+00:00

Why does Copilot keep telling me "it looks like I've been signed out? I'm signed in to my personal Microsoft account, using a fully updated Windows 10 Pro desktop, using updated Edge or Chrome browsers. I have a Copilot Pro subscription and yet I am unable to ask it a question without it telling me it looks like I've been signed out--very frustrating. I will cancel my subscription if I can't use the product. I've also cleared the browser caches.

Microsoft Edge | Other | Windows 10

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Anonymous
2024-04-18T21:37:30+00:00

For me, I found the fix: I had a VPN turned on, and I forgot that. So I turned the VPN off and suddenly everything worked again. Sharing in the small chance this works for you too

Thanks for posting this. Copilot was doing the same to me with my VPN on. I turned off VPN and Copilot works again.

<removed CoC> I USE A VPN TO PROTECT ME ONLINE AND FORCING PEOPLE TO TURN OFF THEIR VPN TO USE YOUR SERVICE IS JUST INSANE!!!!!

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  1. Anonymous
    2024-06-17T04:48:35+00:00

    I do not use VPN, and still facing the same issue

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  2. Anonymous
    2024-06-09T18:36:27+00:00

    I clicked on extensions and no list was shown, nor hide my toolbar.

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  3. Anonymous
    2024-06-09T18:24:27+00:00

    Agree with the previous response if that is the issue.

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  4. Anonymous
    2024-06-08T14:39:17+00:00

    Try open Edge , click the 3 little dots at the right upper corner, click "Extension", you will see a list of extensions which may contain your VPN, uncheck the "Hide from toolbar" icon, I was able to use co-pilot even with VPN connected.

    Why does Copilot keep telling me "it looks like I've been signed out? I'm signed in to my personal Microsoft account, using a fully updated Windows 10 Pro desktop, using updated Edge or Chrome browsers. I have a Copilot Pro subscription and yet I am unable to ask it a question without it telling me it looks like I've been signed out--very frustrating. I will cancel my subscription if I can't use the product. I've also cleared the browser caches.

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