why am i not earning microsoft points like i usually do?

Anonymous
2023-11-21T14:27:24+00:00

Today i have logged in and done what i do every day to earn as many microsoft points as possible, but today i have earned significantly less than usual. i usually earn around 500 a day, but today i have earned just over 200 points. i dont know why this is happening, especially since today is the day that i was supposed to receive 75 extra points for my 14 day streak. . i want more points. help please

Microsoft Edge | Website issues | Windows 10

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  1. Anonymous
    2024-01-06T18:46:58+00:00

    Here is the response I rec'd to my latest tix - which is the same exact response I rec'd to my prior tix. Who can make sense of this ?

    Hello Laurrette,Good day to you! This is Keshia from Microsoft Rewards support and I will be assisting you with Service Request 7031752086.  <br>  <br>We appreciate that you raise up your concern to us. We apologize for the late response due to high volume of service request tickets that we received.As you reported that points still not being added to account when searching. I do understand that this is important to you.Please allow me to help you with your concern and provide with a resolution.We would like to inform you that changes were recently made within the search crediting system. No worries though, you'll start earning points after doing a couple of initial searches. Rest assured, the points that you will earn for the day will not be affected, you will still have the capability to earn until you reach your maximum daily earning limit.Additionally, to make sure that your searches will count and earn points, it's important to note that when using Bing for search, it should be done manually and in good faith for personal research purposes. We urge you to utilize Bing for genuine searches and avoid queries entered by bots, macros, or any other automated means are not in compliance with our guidelines.I hope this information helps. You may use your Service Request 7031752086 as reference of our session or for any other issues, please feel free to create new ticket using our support form Microsoft Rewards e-form.Sincerely,  <br>Keshia  <br>Microsoft Customer Service and Support  <br> <br>Your support request number is 7031752086 if you need it.

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  2. Anonymous
    2024-01-06T18:34:56+00:00

    Honestly this whole thing just feels like half baked poorly executed changes to the way Rewards works. The house of cards patially falls down with every change. A better approach is called for if you ask me.

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  3. Anonymous
    2024-01-06T04:08:45+00:00

    Well I am glad it is not only me - but I am sorry it is happening. I opened a problem tix and got a "canned" answer that didnt answer anything. I then opened another tix the very next day and have not heard back since then. sigh.

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  4. Anonymous
    2024-01-01T20:18:34+00:00

    I’m done with bing. It’s always about the money!

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  5. Anonymous
    2024-01-01T15:05:22+00:00

    This is not a glitch, I have been doing the Bing/Microsoft rewards for 13 years back when it was just Bing rewards and no phone app, no tablets. The additional activities were 5 to 10 points up until about 3 months ago, now they are 1 or 2 points, some are worth nothing. The additional puzzle that will eventually get you a 1000 points keeps disappearing, I have only gotten it once. in the 13 years I have been doing this I have only gotten my streak to surpass the 365 days (1 full year) just this year despite never having missed a day doing searches, it would just randomly start over, I would lose my weekly streak as well. There is occasinally the birthdays for the day, where as they had them everyday before and it was the highlight of my day to see them. they don't do the This Day in History everyday and I loved that too. What the other people are saying about the searches is also true, each search is only a half search or a third. It consistantly shows I'm ready to redeem, even after I have redeemed. There used to be two or three punch cards, and each punch would get you at least 1 point but most often 5, now the punches get you nothing and only the completion gets you 50. The phone app only recently started working right but now the searches match the desktop, so are not counted for points even though they did at first. Microsoft is slowing making it not worth the 45 minutes of my day to use their search engine. Bing built up a following by offering these points, but Microsoft is pushing their loyal followers away with this behavior.

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