Troubleshooting website display or functionality issues in Edge on Windows 10
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Today i have logged in and done what i do every day to earn as many microsoft points as possible, but today i have earned significantly less than usual. i usually earn around 500 a day, but today i have earned just over 200 points. i dont know why this is happening, especially since today is the day that i was supposed to receive 75 extra points for my 14 day streak. . i want more points. help please
Troubleshooting website display or functionality issues in Edge on Windows 10
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Honestly I can see no rhyme or reason. Some days I am limited to 3 searches in 15 minutes, sometimes not. Most of the time on PC I have to clear cache and also toggle on and off the Edge Rewards setting. Some days I can just type in searches consecutively and get all 150 points. Very bizarre. Also VPN seems to be a problem often as not.
Here is the response I rec'd to my latest tix - which is the same exact response I rec'd to my prior tix. Who can make sense of this ?
| Hello Laurrette,Good day to you! This is Keshia from Microsoft Rewards support and I will be assisting you with Service Request 7031752086. <br> <br>We appreciate that you raise up your concern to us. We apologize for the late response due to high volume of service request tickets that we received.As you reported that points still not being added to account when searching. I do understand that this is important to you.Please allow me to help you with your concern and provide with a resolution.We would like to inform you that changes were recently made within the search crediting system. No worries though, you'll start earning points after doing a couple of initial searches. Rest assured, the points that you will earn for the day will not be affected, you will still have the capability to earn until you reach your maximum daily earning limit.Additionally, to make sure that your searches will count and earn points, it's important to note that when using Bing for search, it should be done manually and in good faith for personal research purposes. We urge you to utilize Bing for genuine searches and avoid queries entered by bots, macros, or any other automated means are not in compliance with our guidelines.I hope this information helps. You may use your Service Request 7031752086 as reference of our session or for any other issues, please feel free to create new ticket using our support form Microsoft Rewards e-form.Sincerely, <br>Keshia <br>Microsoft Customer Service and Support <br> <br>Your support request number is 7031752086 if you need it. |
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Honestly this whole thing just feels like half baked poorly executed changes to the way Rewards works. The house of cards patially falls down with every change. A better approach is called for if you ask me.
Well I am glad it is not only me - but I am sorry it is happening. I opened a problem tix and got a "canned" answer that didnt answer anything. I then opened another tix the very next day and have not heard back since then. sigh.
I’m done with bing. It’s always about the money!