Window Display in MS Edge Randomly Blurs

Anonymous
2023-09-06T17:46:20+00:00

Good day,

Sometimes when I am using MS Edge, the window display blurs seemingly without cause and stays there for a few minutes. When I say "window display" I mean it only applies to the Edge Work window I have open (I don't remember it occurring with other profile windows), and it isn't the whole window, but only the page display which is everything below the URL line.

At first, I suspected this might have something to do with Sleeping Tabs since it sometimes occurs when I step away from my computer. When I return, if I click anywhere on the page display, it returns to normal. However, I tried disabling sleeping tabs when it occurred randomly (while I was using the page) and it still persisted.

Apart from when I have left the computer for a while and clicking, there is nothing that I have found that consistently restores the normal unblurred screen. I have had some level of success with opening new tabs (this sometimes fixes it), but this does not always work and is not predictable.

Below are two screenshots - normal and blurred:

My current version of Edge is 118.0.2060.1 (Official build) dev (64-bit). I have also reported this through Send Feedback.

If anyone knows about this, I would appreciate any assistance.

Thank you.

Microsoft Edge | Other | Windows 11

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Anonymous
2023-11-01T16:16:34+00:00

119.0.2151.42 (Beta) and 120.0.2186.0 (Dev/Canary) should have the fixes.

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Anonymous
2023-10-24T21:59:22+00:00

I'll reply back with the Edge versions that have the change that allows "no policies" to imply "never blur for inactivity". The change that I previously mentioned that is in Edge Canary is going to require a second fix (due to technical reasons). Hopefully that will land in Canary within 1-2 days; and then both fixes will be taken together to Beta/Stable.

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  1. Anonymous
    2023-10-21T07:52:59+00:00

    Hi @SSatMS

    OK. I think I figured out what is going on and the screenprints below will show what I mean. Will have to wait for the update to be released in Beta as per your comment.

    "Simulate Idle" button on edge://mam-internals is done on all profiles:

    Personal profile:

    No blur:

    1st Business profile with MAM and no policies configured:

    Blur:

    2nd Business profile with MAM not enabled:

    No blur:

    3rd Business profile with MAM and no policies configured:

    Blur:

    Note that on all profiles this is displayed:

    Feature Flags:

    • msCloudPolicyMam: enabled (including the personal one).

    I would appreciate it if you could relay this to the dev team and keep us updated on the release of the Edge update that will eventually fix this issue.

    Appreciate your response to date.

    Regards

    Casper

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  2. Anonymous
    2023-10-21T08:27:31+00:00

    Hi @SSatMS

    I installed the Edge Canary version but the blur issue remains (edge://mam-internals).

    I will wait for the Canary/Beta version to be updated by MS.

    Regards

    Casper

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  3. Anonymous
    2023-11-01T16:24:32+00:00

    119.0.2151.42 (Beta) and 120.0.2186.0 (Dev/Canary) should have the fixes.

    I can confirm that the Canary version is working without any blurring issues.

    Regards

    Casper

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