Window Display in MS Edge Randomly Blurs

Anonymous
2023-09-06T17:46:20+00:00

Good day,

Sometimes when I am using MS Edge, the window display blurs seemingly without cause and stays there for a few minutes. When I say "window display" I mean it only applies to the Edge Work window I have open (I don't remember it occurring with other profile windows), and it isn't the whole window, but only the page display which is everything below the URL line.

At first, I suspected this might have something to do with Sleeping Tabs since it sometimes occurs when I step away from my computer. When I return, if I click anywhere on the page display, it returns to normal. However, I tried disabling sleeping tabs when it occurred randomly (while I was using the page) and it still persisted.

Apart from when I have left the computer for a while and clicking, there is nothing that I have found that consistently restores the normal unblurred screen. I have had some level of success with opening new tabs (this sometimes fixes it), but this does not always work and is not predictable.

Below are two screenshots - normal and blurred:

My current version of Edge is 118.0.2060.1 (Official build) dev (64-bit). I have also reported this through Send Feedback.

If anyone knows about this, I would appreciate any assistance.

Thank you.

Microsoft Edge | Other | Windows 11

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Anonymous
2023-11-01T16:16:34+00:00

119.0.2151.42 (Beta) and 120.0.2186.0 (Dev/Canary) should have the fixes.

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Anonymous
2023-10-24T21:59:22+00:00

I'll reply back with the Edge versions that have the change that allows "no policies" to imply "never blur for inactivity". The change that I previously mentioned that is in Edge Canary is going to require a second fix (due to technical reasons). Hopefully that will land in Canary within 1-2 days; and then both fixes will be taken together to Beta/Stable.

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  1. Anonymous
    2023-09-06T18:57:27+00:00

    Hi, my name is Anderson Souza, I hope I can help you with your issue.

    Do you use any extensions on Edge? If so, could you try disabling them, restart the browser and see if the problem persists?

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  2. Anonymous
    2023-09-06T21:07:00+00:00

    Hi Anderson,

    I disabled the extensions, and it is still occurring.

    Thanks.

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  3. Anonymous
    2023-09-07T14:28:47+00:00

    Thanks for the feedback. Now we have to check the possibility that some third-party software is causing this behavior. Could you check if the same issue occurs if you enable a Windows clean boot?

    A clean boot is performed to start Windows using a minimal set of drivers and startup programs. This helps to eliminate software conflicts that occur when you install a program or an update or when you run a program on Windows. You can also resolve or determine which conflict is causing the problem by performing a clean boot.

    Please check the necessary procedures to do a clean boot on Windows at the link below:

    http://support.microsoft.com/kb/929135

    If the problem does not occur at Clean Boot, the article itself indicates how to identify the cause.

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