Window Display in MS Edge Randomly Blurs

Anonymous
2023-09-06T17:46:20+00:00

Good day,

Sometimes when I am using MS Edge, the window display blurs seemingly without cause and stays there for a few minutes. When I say "window display" I mean it only applies to the Edge Work window I have open (I don't remember it occurring with other profile windows), and it isn't the whole window, but only the page display which is everything below the URL line.

At first, I suspected this might have something to do with Sleeping Tabs since it sometimes occurs when I step away from my computer. When I return, if I click anywhere on the page display, it returns to normal. However, I tried disabling sleeping tabs when it occurred randomly (while I was using the page) and it still persisted.

Apart from when I have left the computer for a while and clicking, there is nothing that I have found that consistently restores the normal unblurred screen. I have had some level of success with opening new tabs (this sometimes fixes it), but this does not always work and is not predictable.

Below are two screenshots - normal and blurred:

My current version of Edge is 118.0.2060.1 (Official build) dev (64-bit). I have also reported this through Send Feedback.

If anyone knows about this, I would appreciate any assistance.

Thank you.

Microsoft Edge | Other | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2023-11-01T16:16:34+00:00

119.0.2151.42 (Beta) and 120.0.2186.0 (Dev/Canary) should have the fixes.

Was this answer helpful?

2 people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2023-10-24T21:59:22+00:00

I'll reply back with the Edge versions that have the change that allows "no policies" to imply "never blur for inactivity". The change that I previously mentioned that is in Edge Canary is going to require a second fix (due to technical reasons). Hopefully that will land in Canary within 1-2 days; and then both fixes will be taken together to Beta/Stable.

Was this answer helpful?

2 people found this answer helpful.
0 comments

64 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-10-20T07:41:44+00:00

    Thanks! Unfortunately the edge://edge-dlp-internals results are not necessarily conclusive. If you have any MAM-enabled profile open it'll show "Mam Dlp" as "Available" (also applies if any such profile was open previously while Edge was running). So if you go to edge://edge-dlp-internals after exiting Edge ("..." -> Close Microsoft Edge) and re-launch Edge into your personal profile, it should show "Not Available".

    It would be clearer to visit edge://mam-internals and see if the "Simulate Healthcheck" (OS Version Too High + Warn) reports "MAM Not enabled for profile". It looks like this is available in Stable now as well.

    Hi @SSatMS

    Tx for the response. I see what you mean:

    Personal profile:

    edge://mam-internals/

    Business profile:

    edge://mam-internals/

    When doing the OS Version too High test I get this weird result though:

    No chance I will downgrade my OS version.

    Edge version:

    Version 119.0.2151.12 (Official build) stable app, beta channel (64-bit)

    What does this mean in your comment?

    "It looks like this is available in Stable now as well."

    I never heard of Windows 1, 2, 3, or 4, or lower to be honest.

    Also advise on the downgrade prompt as that will not be an option.

    Unfortunately, the blur issue continues:

    Regards

    Casper

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-10-19T17:17:19+00:00

    Thanks! Unfortunately the edge://edge-dlp-internals results are not necessarily conclusive. If you have any MAM-enabled profile open it'll show "Mam Dlp" as "Available" (also applies if any such profile was open previously while Edge was running). So if you go to edge://edge-dlp-internals after exiting Edge ("..." -> Close Microsoft Edge) and re-launch Edge into your personal profile, it should show "Not Available".

    It would be clearer to visit edge://mam-internals and see if the "Simulate Healthcheck" (OS Version Too High + Warn) reports "MAM Not enabled for profile". It looks like this is available in Stable now as well.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-10-19T07:52:05+00:00

    Thank you @SSatMS.

    This is the result of your comments below, on my personal Outlook.com account:

    edge://policy/

    edge://edge-dlp-internals/

    This is the result of your comments below, on my affected M365 Business account:

    edge://policy/

    edge://edge-dlp-internals/

    It clearly shows that MAM DLP is available on both personal and business accounts.

    Regards

    Casper

    Was this answer helpful?

    0 comments