Window Display in MS Edge Randomly Blurs

Anonymous
2023-09-06T17:46:20+00:00

Good day,

Sometimes when I am using MS Edge, the window display blurs seemingly without cause and stays there for a few minutes. When I say "window display" I mean it only applies to the Edge Work window I have open (I don't remember it occurring with other profile windows), and it isn't the whole window, but only the page display which is everything below the URL line.

At first, I suspected this might have something to do with Sleeping Tabs since it sometimes occurs when I step away from my computer. When I return, if I click anywhere on the page display, it returns to normal. However, I tried disabling sleeping tabs when it occurred randomly (while I was using the page) and it still persisted.

Apart from when I have left the computer for a while and clicking, there is nothing that I have found that consistently restores the normal unblurred screen. I have had some level of success with opening new tabs (this sometimes fixes it), but this does not always work and is not predictable.

Below are two screenshots - normal and blurred:

My current version of Edge is 118.0.2060.1 (Official build) dev (64-bit). I have also reported this through Send Feedback.

If anyone knows about this, I would appreciate any assistance.

Thank you.

Microsoft Edge | Other | Windows 11

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Anonymous
2023-11-01T16:16:34+00:00

119.0.2151.42 (Beta) and 120.0.2186.0 (Dev/Canary) should have the fixes.

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Anonymous
2023-10-24T21:59:22+00:00

I'll reply back with the Edge versions that have the change that allows "no policies" to imply "never blur for inactivity". The change that I previously mentioned that is in Edge Canary is going to require a second fix (due to technical reasons). Hopefully that will land in Canary within 1-2 days; and then both fixes will be taken together to Beta/Stable.

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  1. Anonymous
    2023-09-20T12:02:37+00:00

    Wouldn't this only apply to the profiles that are logged in with the work accounts? This happens on my personal profile as well (although I often have both profiles open at the same time).

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  2. Anonymous
    2023-09-20T11:47:42+00:00

    @ssatms thanks for this info, because it helps us on trying to mitigate the issue with end users. I am potentially having this issue in more than 2k users right now. We'll probably test deactivating blur timeout.

    @jm_taylor: AFAIK, you don't "enroll" in MAM. When you authenticate and access a service through Entra ID (former Azure AD), intune can deploy mobile application policies to an app, in case it supports those policies (even on non-managed devices). It is the case of Edge. Edge is a MAM compliant app, AFAIK. In this case, you are probably signed in with a work profile, and MAM policies from your organization are being delivered to your browser, in this case, the blur timeout.

    hope it helps

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  3. Anonymous
    2023-09-19T20:24:17+00:00

    I am not sure what MAM is - or whether I would be enrolled in it. Below is my screenshot of that page.

    If there is a way I can test un-enrolling from MAM (if I am enrolled), let me know.

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