Edge downloads not completing after update

Anonymous
2023-12-09T16:33:27+00:00

Edge suddenly stopped completing downloading PDFs after update yesterday. Cant uninstall. All files remain as "Unconfirmed XXXXX.crdownload". Tried all usual fixes, AV, clear history, turn off all extensions, repair/reinstall, different folder, etc. Chrome and all other browsers save just fine! Saving as webpages works fine too, just save as PDF does not.

Microsoft Edge | Favorites, history, and downloads | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

54 answers

Sort by: Newest
  1. Anonymous
    2023-12-13T20:02:00+00:00

    We are experiencing the same issue in our organization with multiple users. Save as PDF never finishes downloading but Print to PDF works just fine. We would like to continue using Save as PDF because it automatically names the downloaded files, where Print to PDF does not.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-12-13T18:41:27+00:00

    Having some users with the same issue as OP.

    1. Does not remedy issue
    2. Does not remedy issue
    3. Considered this one but its only occurring in Edge browser, Chrome & Firefox are unaffected
    4. Does not remedy issue
    5. Does not remedy issue
    6. Does not remedy issue
    7. Does not remedy issue
    8. Does not remedy issue
    9. Does not remedy issue
    10. This shouldn't have to be a solution or work around.

    Print to PDF does work but ideally need the functionality of Save to PDF so we can get the original document. Monitoring post to see if anyone comes up with a solution.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-12-13T17:35:54+00:00

    Thank you, this helped emensely.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-12-13T17:21:18+00:00

    Same issue for at least 2 dozen people at my org. The PDF saves when you print to PDF and slowly goes up in size. This is wild.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-12-13T13:57:52+00:00

    having the same issue started this week , save to pdf just hangs on donwload but print to pdf saves kust fine .

    I have over 20 people facing the same issue , hope this gets fixed soon.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments