Edge downloads not completing after update

Anonymous
2023-12-09T16:33:27+00:00

Edge suddenly stopped completing downloading PDFs after update yesterday. Cant uninstall. All files remain as "Unconfirmed XXXXX.crdownload". Tried all usual fixes, AV, clear history, turn off all extensions, repair/reinstall, different folder, etc. Chrome and all other browsers save just fine! Saving as webpages works fine too, just save as PDF does not.

Microsoft Edge | Favorites, history, and downloads | Windows 11

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  1. Anonymous
    2023-12-10T14:18:04+00:00

    Thanks for the reply. I have tried all of these to no avail, including the command line scans.

    HOWEVER, I have found that this problem only occurs when on the browser you select print>save as pdf. When doing this, it shows up in the download queue and the issue occurs. If you select print>microsoft print to pdf, it skips the queue and saves just fine.

    Any ideas? Also, why to options?

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  2. Anonymous
    2023-12-12T15:12:52+00:00

    I'm having the same issue in my organization. Staff with Edge updated prior to the latest update are able to download / save as PDF without issue. Once they install the latest update to Edge, their Save as PDF option is no longer functioning. Print to PDF works as a workaround for now but we'd like the Save as PDF option fixed, please.

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  3. Anonymous
    2023-12-12T03:27:24+00:00

    Thank you very much! Selecting print>microsoft print to pdf, it skips the queue and saves just fine. This solved my same problem!

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  4. Anonymous
    2023-12-11T12:07:04+00:00

    That setting was already off. Previously tried to turn on to see if it helped but it didn’t. It remains off.

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  5. Anonymous
    2023-12-13T21:48:07+00:00

    R/Sysadmin has a discussions going on about this issue for everyones situational awareness. My license doesnt let me see this in Service Health but its a known issue by Microsoft.

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