Edge will not close - any help please?

Anonymous
2025-05-17T09:07:34+00:00

Ok - This morning I opened Edge (w10) and when I clicked the X to close, it would not close. I tried to minimise and click close, still would not work. I can only close it via task manager or rebooting. Nothing has chnaged since last night, so no idea why it has happened. Is there a simple answer as in apps both uninstall and modify are grayed out.

The PC is mine, not a work one and is W10.

Keith

PS - Just tried with my w10 laptop, am able to close edge as normal. So have no idea why the desktop is playing up. Is there a solution?

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2025-05-17T17:45:03+00:00

    i have the same question

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  2. Anonymous
    2025-05-17T17:29:54+00:00

    None of the supposed "fixes" have worked for me. Edge used to work just fine, so clearly it's a Microsoft problem and they need to fix it.

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  3. Anonymous
    2025-05-17T16:16:11+00:00

    I can confirm that the solution offered by Larry Rich1 is successful.

    I managed to restore the ability to close the browser by turning off the following settings, one by one, and force-closing Edge after each, in order to identify which action worked:

    • Start-up boost
    • Continue running background extensions and apps when Microsoft Edge is closed
    • Use graphics acceleration when available

    After turning off "Start-up boost" and restarting edge - no effect

    After turning off "Continue running background extensions" and restarting edge - no effect

    After turning off "Use graphics acceleration" and restarting edge - I could finally close Edge once more.

    I then re-enabled each option, one at a time, and found that Edge will now close.

    Like greenfid, my culprit was graphics acceleration. After toggling these settings back on, I can still close Edge.

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  4. Anonymous
    2025-05-17T16:09:36+00:00

    Thanks Larry,

    I think in my case it was the "graphics acceleration" causing the problem.

    Stan

    I had the same issue, I saw the original post this morning and ran some tests before posting. This seems to be working for me:

    1 Click three dots at top right

    2 Click settings

    3 Click System and performance

    4 Click System

    Turn off the following:

    Image

    I have not determined which is the issue but turning each back on one at a time and testing can be done by you. But this did work for me.

    Larry

    IT Professional

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  5. Anonymous
    2025-05-17T16:04:13+00:00

    This did sort it out immediately; Thank you, Larry

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