Copilot - Does not work - Answer the same sentence all the time

Anonymous
2025-02-06T10:26:43+00:00

Hello,

When I want to work with Copilot, it replies “Sorry, I wasn't able to respond to that. Is there something else I can help with?” over and over again.

It's not possible to get any help or answers to my requests.

Do you know how I can solve the problem?

Thank you for your help!

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2025-02-07T07:12:54+00:00

    Hi everyone.

    I'm in South Africa and suddenly I cant use Co-pilot.

    I have a work and web tab and i just get the same message when I try and run any Query on Co-pilot.

    Sorry, I wasn't able to respond to that. Is there something else I can help with?

    I've been using co-pilot at work daily and I'm now stuffed.

    Please can this be fixes ASAP Microsoft?

    Thank you.

    Regards,

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  2. Anonymous
    2025-02-07T04:18:53+00:00

    The same thing is happening to me. It would be really nice if someone from Microsoft would read these posts and fix the issue.

    It was working fine earlier this evening.

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    10+ people found this answer helpful.
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  3. Anonymous
    2025-02-07T03:30:08+00:00

    I am having the same issue, inprivate does work, until I sign in, the buisness both "web" and "work" are getting this issue however.

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  4. Anonymous
    2025-02-07T03:19:04+00:00

    Hey all,

    I came here to say the same thing! I am glad that i'm not alone.

    I've tried:

    • Clearing cache, cookies and history
    • Multiple Browsers
    • Incognito
    • Signing in / out of all platforms, and IDP's
    • Restarting my machine
    • Enabling 3rd party cookies

    Regardless of any browser, or method, whether in "work" or web" No matter what the prompt - i've checked every hour and get this result:

    Sorry, I wasn't able to respond to that. Is there something else I can help with?

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    7 people found this answer helpful.
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  5. Anonymous
    2025-02-07T01:59:17+00:00

    I too faced the same issue today and I tried all the suggestions mentioned in this thread but nothing worked.

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