Copilot - Does not work - Answer the same sentence all the time

Anonymous
2025-02-06T10:26:43+00:00

Hello,

When I want to work with Copilot, it replies “Sorry, I wasn't able to respond to that. Is there something else I can help with?” over and over again.

It's not possible to get any help or answers to my requests.

Do you know how I can solve the problem?

Thank you for your help!

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2025-02-07T13:48:46+00:00

    Same issue but found a workaround for now.

    The Copilot sidebar when clicking the icon in the top right corner of my edge browser seems to be working. Stops working again after pressing the button to open the chat in a new window tho.

    Greetings

    Michael

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  2. Anonymous
    2025-02-07T12:52:10+00:00

    Same here - some of our users are affected and some aren't - we don't have any specific CoPilot licencing

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  3. Anonymous
    2025-02-07T11:56:47+00:00

    i am also getting the same issue. this is twice in the one week that Copilot has gone down! definately going back to Chat GPT now!

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  4. Anonymous
    2025-02-07T10:36:31+00:00

    Same here, copilot not working anymore since yesterday ☹. But it does work in a private window (see here how to browse InPrivate: Browse InPrivate in Microsoft Edge - Microsoft Support)

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  5. Anonymous
    2025-02-07T10:29:25+00:00

    Same issue from Italy!

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