Copilot - Does not work - Answer the same sentence all the time

Anonymous

Hello,

When I want to work with Copilot, it replies “Sorry, I wasn't able to respond to that. Is there something else I can help with?” over and over again.

It's not possible to get any help or answers to my requests.

Do you know how I can solve the problem?

Thank you for your help!

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46 answers

Anonymous

2025-02-08T04:36:12+00:00

Hi Nicolas,
I'm Sumit, here to answer your query at the Microsoft Community.

Apologies for any inconvenience you are experiencing. I am happy to help you today.

This is the second case I am seeing with a similar issue.

Please press CTRL+SHIFT+ESC to open a private Window.

Does the Copilot work in the Private Window?

I look forward to your response and am eager to collaborate until we find a solution.

I’m on iPad, with the copilot app from the App Store, and am seeing the message “I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit.”. How can I fix this
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Anonymous

2025-02-08T00:28:42+00:00

Thank you! It is working for me too now!
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Anonymous

2025-02-07T22:44:46+00:00

Copilot is back . its working for me. just now tried.
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Anonymous

2025-02-07T20:49:07+00:00

That works for me - thanks so much for loading@
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Anonymous

2025-02-07T20:10:23+00:00

I got it work via this link:

Microsoft 365 Copilot Chat

It is now working for me too!
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4 people found this answer helpful.

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