Copilot - Does not work - Answer the same sentence all the time

Anonymous
2025-02-06T10:26:43+00:00

Hello,

When I want to work with Copilot, it replies “Sorry, I wasn't able to respond to that. Is there something else I can help with?” over and over again.

It's not possible to get any help or answers to my requests.

Do you know how I can solve the problem?

Thank you for your help!

Microsoft Edge | Other | Windows 10

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  1. SD - IA 180K Reputation points Independent Advisor
    2025-02-06T12:02:48+00:00

    Hi Nicolas,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Apologies for any inconvenience you are experiencing. I am happy to help you today.

    This is the second case I am seeing with a similar issue.

    Please press CTRL+SHIFT+ESC to open a private Window.

    Does the Copilot work in the Private Window?

    I look forward to your response and am eager to collaborate until we find a solution.

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