Copilot - Does not work - Answer the same sentence all the time

Anonymous
2025-02-06T10:26:43+00:00

Hello,

When I want to work with Copilot, it replies “Sorry, I wasn't able to respond to that. Is there something else I can help with?” over and over again.

It's not possible to get any help or answers to my requests.

Do you know how I can solve the problem?

Thank you for your help!

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2025-02-07T16:18:20+00:00

    Same issue here as of 2/7/25. Worked fine yesterday.

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  2. Anonymous
    2025-02-07T09:45:50+00:00

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  3. Anonymous
    2025-02-07T07:24:44+00:00

    Also seeing the same issue, as are many other users on my Tenant.

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  4. Anonymous
    2025-02-07T03:30:08+00:00

    I am having the same issue, inprivate does work, until I sign in, the buisness both "web" and "work" are getting this issue however.

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  5. Anonymous
    2025-02-06T12:32:14+00:00

    Hello !

    Thanks for you help !

    As Andy Knight1 explained, it does work with private window but it is not very convenient.

    The biggest change I've seen is that now I have access to the "work" part. It seems to me that yesterday I didn't have access to this insert.

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