Why 'Save as Pdf' is not working properly on Edge browser?

Anonymous
2023-11-18T14:42:22+00:00

I have a problem with printing from the latest version of Microsoft Edge. When I select some text on the browser and choose Print → 'Save As Pdf', the download starts but never finishes. How can I fix this? Is this a common issue for all the users of the latest version of Edge?

I have tried restating the PC, Resetting the browser, stopping all the extension etc. to fix it. but it doesn't work? Should I switch to Chrome?

Microsoft Edge | Read PDFs | Windows 11

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  1. Anonymous
    2023-12-11T20:37:07+00:00

    It's the same problem for me with Microsoft Edge Version Version 120.0.2210.61 (Official build) (64-bit) running under Windows 11 Pro 64-bit Version 23H2, Build 22631.2792. For me the problem started on December 7, 2023 with the installation of the update to Microsoft Edge referred to above.

    The best solution turned out to be a return to running Google Chrome while waiting for Microsoft to come up with a fix.

    There will be a fix, right?

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  2. Anonymous
    2023-12-11T20:46:10+00:00

    Every user in my Entra tenant has the same problem as well.

    Why is there two PDF options to begin with? I'm glad we can work around it by selecting Microsoft Print to PDF, but does there really need to be two options to begin with? Prefer that only the working option appears.

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  3. Anonymous
    2023-12-11T21:14:19+00:00

    It seems to do with Microsoft Defender SmartScreen. If turned off (in Edge Settings -> Privacy,search, and services -> Security) , then at least you get a pdf file saved with original name. In File Explorer find download location, select downloaded file, make a copy by Ctrl+C and Ctrl+V, then return to Edge and cancel not finished download.

    I hope Microsoft will provide a prompt fix.

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  4. Anonymous
    2023-12-11T21:26:38+00:00

    I can confirm that if you chose "Microsoft Print as PDF" instead of "Save as PDF" in the Print option Page the functionality works.

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  5. Anonymous
    2023-12-11T22:19:55+00:00

    I can confirm that if you chose "Microsoft Print as PDF" instead of "Save as PDF" in the Print option Page the functionality works.

    Sure. But "Save as PDF" and "Microsoft Print to PDF" produce different PDF results. The former is text searchable while the latter is an image saved in PDF format. Some people need searchable PDFs for further analysis and work, that's why I think the proposed temporarily workaround could be useful.

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