Why 'Save as Pdf' is not working properly on Edge browser?

Anonymous
2023-11-18T14:42:22+00:00

I have a problem with printing from the latest version of Microsoft Edge. When I select some text on the browser and choose Print → 'Save As Pdf', the download starts but never finishes. How can I fix this? Is this a common issue for all the users of the latest version of Edge?

I have tried restating the PC, Resetting the browser, stopping all the extension etc. to fix it. but it doesn't work? Should I switch to Chrome?

Microsoft Edge | Read PDFs | Windows 11

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  1. Anonymous
    2023-12-12T17:14:59+00:00

    Our users are also affected by this bug. After finding the "Microsoft Print to PDF" workaround independently, I found this thread.

    It would be nice for Microsoft to acknowledge that this is an issue. I feel that's the first step towards resolving the issue.

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  2. Anonymous
    2023-12-12T17:16:56+00:00

    For the record, I've tried 4 versions of Edge (the standard release, Canary, Dev, and Beta). The Standard version fails with an Unconfirmed*****.crdownload file, as does the Edge Beta. The Edge Dev just sits with the spinning download icon. Using "Microsoft Print to PDF" does indeed work, however the file has some fonts that are incorrect. I'd suggest Microsoft figure out what's different between the Edge Standard/Dev/Beta which do not work and the Edge Canary which does work!!!!

    BTW, Chrome works!

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  3. Anonymous
    2023-12-12T17:28:14+00:00

    Since Canary is the most recent development version and it works in there, this suggests that Microsoft know about it and have fixed it. Unless they release a hotfix, it will take a little while for this to appear in the production release.

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  4. Anonymous
    2023-12-12T17:31:03+00:00

    save as to PDF is issue is with latest version Microsoft Edge 120.0.2210.61. current fix is Role back to 119.0.2151.97

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  5. Anonymous
    2023-12-12T18:19:59+00:00

    We have the same problem. Our users started reporting since yesterday (12/11) morning. We're using WebView2 runtime (v120.0.2210.61 - the new recent update) to preview the pdf file and then print it.

    Choosing "Save as PDF" in the print dialog shows the progress as complete, but the file is not fully converted to .pdf. Instead, it still has the temporary name with .crdownload extension.

    The other workarounds - "Save as Microsoft Print PDF" & Renaming the file to .pdf are not acceptable to the users. They don't want to go through additional steps and just want the usual behavior of Save as PDF.

    Could we get the fix from MS ASAP?

    Thanks,

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