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I have a problem with printing from the latest version of Microsoft Edge. When I select some text on the browser and choose Print → 'Save As Pdf', the download starts but never finishes. How can I fix this? Is this a common issue for all the users of the latest version of Edge?
I have tried restating the PC, Resetting the browser, stopping all the extension etc. to fix it. but it doesn't work? Should I switch to Chrome?
Opening and reading PDF files in Microsoft Edge on Windows 11
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's a bug same problem here on Mac Sonoma 14.4.1 with Edge Version 123.0.2420.81. The question is do I want to ditch Edge and use Chrome or switch to Windows 11 for it's awesome Ads display? Umm tough one...
I have Edge Version 124.0.2478.67 (Official build) (64-bit) installed. There are no updates available. Since the last update, Edge crashes when saving a .pdf file, whether one saves by clicking on the "Save as" icon or "Microsoft Print to PDF" or "Save as PDF" in the print dialogue.
You would think that this bug would have been fixed by MS, given that users have been complaining about it for some years.
Same version of Edge but I have no problems. Perhaps you have some other corruption on your system. Suggest running DISM and SFC tools to check.
I no longer have the issue and I have been meaning to update my post. Despite numerous updates from Microsoft the problem persisted then one day it started working again. I switched to Chrome in the interim but now can use both again.
Based on your response, you don't appear to be an IT expert from a government agency on the enterprise platform. If you were, you would know that Microsoft pushes updates constantly and updates are crucial for cybersecurity. I would prefer to hear from Microsoft, which was the reason for the post.
To: Microsoft Support
From: statewide 365 users
Re: print to pdf in Edge
The community has asked repeatedly for your company to fix the issue with print to pdf to no avail. As a member of an organization, I am prohibited from even attempting some of the fixes described in all the comments. Our organization receives frequent updates and yet the issue is not resolved. Just to let you know, my home computer, which does not subscribe to 365, has zero issues printing to pdf in Edge. Be advised that our IT department's solution is to avoid Edge and use Chrome. There are Edge features I like, especially collections. It appears that Microsoft does not wish to address the issues and therefore it appears that Microsoft is not concerned that entire organizations will onboard with Chrome. If your goal is to drive away users, it appears that you have succeeded.