Why 'Save as Pdf' is not working properly on Edge browser?

Anonymous
2023-11-18T14:42:22+00:00

I have a problem with printing from the latest version of Microsoft Edge. When I select some text on the browser and choose Print → 'Save As Pdf', the download starts but never finishes. How can I fix this? Is this a common issue for all the users of the latest version of Edge?

I have tried restating the PC, Resetting the browser, stopping all the extension etc. to fix it. but it doesn't work? Should I switch to Chrome?

Microsoft Edge | Read PDFs | Windows 11

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  1. Anonymous
    2023-11-30T02:54:00+00:00

    I'm having the same problem with Edge Version 120.0.2210.39 (Official build) stable app, beta channel (64-bit) on Windows 11. If I do Print > Save as PDF the download starts but never finishes, leaving the .crdownload file in my Downloads folder.

    If I make a copy of the .crdownload file and rename it to .PDF, it opens fine, then I can delete the stuck download in Edge and the original .crdownload file is removed. This started the other week so must be a bug in the current build of Edge? Other normal downloads work fine, it's just the Print > Save as PDF that seems to be broken.

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  2. Anonymous
    2023-11-30T22:48:20+00:00

    I have the exact same problem and it just started within the last few weeks. So. YES THIS IS A BUG whether you can reproduce it or not, a lot of us are having the same exact issue. The download starts, creates a temporary file but never completes. BUG!

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  3. Anonymous
    2023-12-08T16:15:14+00:00

    A temporary workaround at this time is to select "Microsoft Print to PDF" from the print menu rather than "Save as PDF" and otherwise save as normal. Hoping for a quick resolution from Microsoft.

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  4. Anonymous
    2023-12-09T09:31:47+00:00

    I am on exactly the same build as Jason_45 and I have exactly the same problem. This is obviously a bug introduce by the recent update (because I use this intensively and can spot the correlation). It is really surprising that such a sophisticated software company introduces such basic bugs in a major piece of its portfolio. I will rather move to Chrome than spending any time in testing, reinstalling, etc. Edge.

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  5. Anonymous
    2023-12-07T21:31:23+00:00

    I am having the same problem and this issue caused me a big loss as I could not print the page required.

    I hope that the elders and Microsoft experts are going to be helpful.

    Regards,

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