Suddenly unable to use "collections" on Edge

Anonymous
2023-06-09T10:45:10+00:00

Hello

That started suddenly

Activating the "collection" tab on Edge produce the following error in

"This content is blocked. Contact the site owner to fix the issue."

And on mobile (Edge for Android), "collection" buttons give that error:

"It's not you, it's us

Bing isn't available right now, but everything should be back to normal very soon."

This occurs only with my profile synced to my Microsoft account. Other profiles using other account work find on both devices

I would be Ok to completely erase my synced profile (but I don't know how to do that) but *not* my Microsoft account.

Microsoft Edge | Tabs, address bar, and search | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-06-09T17:00:08+00:00

Hi everyone,

The engineers are working to restore Collection functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Update: We have fixed the problem. We appreciate your feedback and cooperation.

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91 additional answers

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  1. Anonymous
    2023-06-09T16:40:30+00:00

    Collections doesn't work for me either. Very disappointed!

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  2. Anonymous
    2023-06-09T17:50:41+00:00

    My Collections have gone as well - have some important links saved in them. Not happy like everyone else

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  3. Anonymous
    2023-06-09T18:06:18+00:00

    Same issue here. I have tons of saved pages. If I lose it im done.

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  4. Anonymous
    2023-06-09T18:39:32+00:00

    Strange this.. The collections are on my phone still.. but not my laptop, I have tried clearing all cache and history, temp folders too, I have also rebooted.. still not available.. All my working folders are there, this is a major issue!

    I tried to open it on my phone and it didn't work either.

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