Suddenly unable to use "collections" on Edge

Anonymous
2023-06-09T10:45:10+00:00

Hello

That started suddenly

Activating the "collection" tab on Edge produce the following error in

"This content is blocked. Contact the site owner to fix the issue."

And on mobile (Edge for Android), "collection" buttons give that error:

"It's not you, it's us

Bing isn't available right now, but everything should be back to normal very soon."

This occurs only with my profile synced to my Microsoft account. Other profiles using other account work find on both devices

I would be Ok to completely erase my synced profile (but I don't know how to do that) but *not* my Microsoft account.

Microsoft Edge | Tabs, address bar, and search | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-06-09T17:00:08+00:00

Hi everyone,

The engineers are working to restore Collection functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Update: We have fixed the problem. We appreciate your feedback and cooperation.

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  1. Anonymous
    2023-06-09T22:24:45+00:00

    This is happening to me, as well. I hope I haven't lost content.

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  2. Anonymous
    2023-06-09T22:26:56+00:00

    Where is this option located in settings? I went to "account" and it wasn't there.

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  3. Anonymous
    2023-06-09T22:29:50+00:00

    Go to settings and turn off sync.

    Collections will work and your existing collections will be there.

    There is no setting to turn off Collections sync. Since at least 112.0.1722.58, as long as you are logged in, you are forced to sync collections.

    The collections I see while logged out are missing data I spent hours collecting while logged in. I theorize they contain none of the data I collected since 112.0.1722.58 while logged in. I can't test this under current conditions.

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  4. Anonymous
    2023-06-09T22:38:23+00:00

    I guess we're at the mercy of MS engineers.

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