Suddenly unable to use "collections" on Edge

Anonymous
2023-06-09T10:45:10+00:00

Hello

That started suddenly

Activating the "collection" tab on Edge produce the following error in

"This content is blocked. Contact the site owner to fix the issue."

And on mobile (Edge for Android), "collection" buttons give that error:

"It's not you, it's us

Bing isn't available right now, but everything should be back to normal very soon."

This occurs only with my profile synced to my Microsoft account. Other profiles using other account work find on both devices

I would be Ok to completely erase my synced profile (but I don't know how to do that) but *not* my Microsoft account.

Microsoft Edge | Tabs, address bar, and search | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-06-09T17:00:08+00:00

Hi everyone,

The engineers are working to restore Collection functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Update: We have fixed the problem. We appreciate your feedback and cooperation.

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91 additional answers

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  1. Anonymous
    2023-06-09T20:54:28+00:00

    Any idea if Microsoft is even working on a fix for this? As others have said I have so much stuff in Collections that I use all the time now and have come to rely on that it not working really stinks.

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  2. Anonymous
    2023-06-09T20:57:25+00:00

    Gonna have to use another browser if Microsoft doesn't fix this

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  3. Anonymous
    2023-06-09T21:12:13+00:00

    I'm also experiencing this problem., both on my tablet and my PC. It is a significant problem and needs to be sorted ASAP.

    With four pages of comments, this isn't a fluke on a few accounts.

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  4. Anonymous
    2023-06-09T21:17:06+00:00

    It isn't ok there. AFAIK it may have been before I opened and closed the browser, but there is a corrupt file with a current time stamp.

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