Suddenly unable to use "collections" on Edge

Anonymous
2023-06-09T10:45:10+00:00

Hello

That started suddenly

Activating the "collection" tab on Edge produce the following error in

"This content is blocked. Contact the site owner to fix the issue."

And on mobile (Edge for Android), "collection" buttons give that error:

"It's not you, it's us

Bing isn't available right now, but everything should be back to normal very soon."

This occurs only with my profile synced to my Microsoft account. Other profiles using other account work find on both devices

I would be Ok to completely erase my synced profile (but I don't know how to do that) but *not* my Microsoft account.

Microsoft Edge | Tabs, address bar, and search | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-06-09T17:00:08+00:00

Hi everyone,

The engineers are working to restore Collection functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Update: We have fixed the problem. We appreciate your feedback and cooperation.

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  1. Anonymous
    2023-06-09T15:53:04+00:00

    Same here. I use this for work and freaking out. I hope it's not lost. Uhhggggggg

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  2. Sumit 44,316 Reputation points Volunteer Moderator
    2023-06-09T15:46:47+00:00

    The team confirmed they know and are investigating the Collections issue. I'll share once I have more information.

    Appreciate your patience.

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    8 people found this answer helpful.
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  3. Anonymous
    2023-06-09T15:35:59+00:00

    I have the same issue as of about 15:00 BST flushing the cache did not work neither did turning off smartscreen for edge. I did find that logging my profile out, then back in restored an older version of the collections list. However on exiting edge and starting it up again re-created the error with the message This content is blocked. Contact the site owner to fix the issue.

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