Suddenly unable to use "collections" on Edge

Anonymous
2023-06-09T10:45:10+00:00

Hello

That started suddenly

Activating the "collection" tab on Edge produce the following error in

"This content is blocked. Contact the site owner to fix the issue."

And on mobile (Edge for Android), "collection" buttons give that error:

"It's not you, it's us

Bing isn't available right now, but everything should be back to normal very soon."

This occurs only with my profile synced to my Microsoft account. Other profiles using other account work find on both devices

I would be Ok to completely erase my synced profile (but I don't know how to do that) but *not* my Microsoft account.

Microsoft Edge | Tabs, address bar, and search | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-06-09T17:00:08+00:00

Hi everyone,

The engineers are working to restore Collection functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Update: We have fixed the problem. We appreciate your feedback and cooperation.

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  1. Anonymous
    2023-08-17T11:54:53+00:00

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  2. Anonymous
    2023-08-13T12:32:11+00:00

    Please contact Microsoft technical support to resolve your issue with Collections. Tech support will restore your ability to use this feature.

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  3. Anonymous
    2023-08-12T19:07:35+00:00

    This is probably a different problem, I have had the same messages in Bing and Edge today but managed to view my collections.

    Hopefully things will resolved overnight, if not raise a case with the Edge team.

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  4. Anonymous
    2023-08-12T15:36:22+00:00

    I am still having the problem. I cannot use collections because it says the content is blocked and to contact the site owner.

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