Suddenly unable to use "collections" on Edge

Anonymous
2023-06-09T10:45:10+00:00

Hello

That started suddenly

Activating the "collection" tab on Edge produce the following error in

"This content is blocked. Contact the site owner to fix the issue."

And on mobile (Edge for Android), "collection" buttons give that error:

"It's not you, it's us

Bing isn't available right now, but everything should be back to normal very soon."

This occurs only with my profile synced to my Microsoft account. Other profiles using other account work find on both devices

I would be Ok to completely erase my synced profile (but I don't know how to do that) but *not* my Microsoft account.

Microsoft Edge | Tabs, address bar, and search | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2023-06-09T17:00:08+00:00

Hi everyone,

The engineers are working to restore Collection functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Update: We have fixed the problem. We appreciate your feedback and cooperation.

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

91 additional answers

Sort by: Most helpful
  1. Anonymous
    2023-06-10T03:56:19+00:00

    My collections are back now, I hope all of you have them again as well!!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-06-10T03:09:44+00:00

    I was able to run Edge as Administrator and that brought back my collections. After closing the browser with elevated permissions I am able to access collections in my normal Edge browser.

    Collections worked for me as a standard user after I invoked it with elevated permissions, created a collection, and closed the browser. I regret not having tried it as a standard user first, to confirm that it was still broken. Had you done that before trying your workaround?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-06-10T03:04:57+00:00

    Thanks so much for that suggestion. It worked for me, too, although it left some detritus in the collections. First, Edge said it needed to migrate my collections (whatever that means). It then put up a progress bar and promptly said the migration failed, try again later. But upon restarting Edge in non-administrator mode, all of my collections are there, as well as a bunch of additional collections folders with similar names but no content. (Similar means Collection A becomes Collection A(1)). I've deleted the (1) collections and everything seems back to normal.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-06-10T00:03:29+00:00

    That explains it. Thanks.

    Was this answer helpful?

    0 comments No comments