This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello
That started suddenly
Activating the "collection" tab on Edge produce the following error in
"This content is blocked. Contact the site owner to fix the issue."
And on mobile (Edge for Android), "collection" buttons give that error:
"It's not you, it's us
Bing isn't available right now, but everything should be back to normal very soon."
This occurs only with my profile synced to my Microsoft account. Other profiles using other account work find on both devices
I would be Ok to completely erase my synced profile (but I don't know how to do that) but *not* my Microsoft account.
Managing tabs, address bar, and search settings in Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi everyone,
The engineers are working to restore Collection functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Update: We have fixed the problem. We appreciate your feedback and cooperation.
I was able to run Edge as Administrator and that brought back my collections.
Hey Dan Houghton!--that was a great suggestion!!! It worked for me, although I haven't tried opening Edge as normal.
While it was fantastic, it was a pretty obvious suggestion (once someone came up with it!) The question it raises is why the Microsoft engineers weren't able to provide it, at least as a stopgap solution! I guess they were too busy figuring out some other good feature in Win 10 they can remove in Win 11.
What was funny is that when I opened this webpage, Edge asked me if I wanted to change all my settings to those recommended by Microsoft! Something inside my computer has a wicked sense of humor!
I was able to run Edge as Administrator and that brought back my collections. After closing the browser with elevated permissions I am able to access collections in my normal Edge browser.
Your mileage may very.
Where is this option located in settings? I went to "account" and it wasn't there.
There is no such setting. Microsoft removed the ability to turn off sync while logged in.
You can turn off sync for certain features by clicking ... -> Settings -> Sync. Collections is not among them.
When will the collections functionality be restored?