How to contact Facebook support as my account has been taken over.

Anonymous
2023-06-18T07:55:16+00:00

Does anyone know how I can contact facebook support please to recover my hacked account. I can't get into the account as the hacker has changed the password and e-mail account. They have sent me to demands for money which appear to be 'from' my own e-mail account and 'to' my own email account - does that mean they can see all my e-mails and contacts?

I have already been and changed all my passwords which I can still get into and have changed my passwords on my e-mail account. Is there anything I can do?

Microsoft Edge | Other | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
DYARI BARHAM 37,661 Reputation points Independent Advisor
2023-06-18T08:43:09+00:00

Hi E,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

I am afraid that your issue is more Facebook related rather than a Windows issue and Facebook does not have any live chat support for personal accounts, however, you can get help from the link below:

https://www.facebook.com/help

if you think your Facebook account has been hacked, kindly check out the link below:

https://www.facebook.com/help/203305893040179?h...

It is great that you have changed all your passwords, you can also check out the link below to keep your computer secure at home:

https://support.microsoft.com/en-us/windows/kee...

Please let me know if you need further assistance and keep me updated.

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

61 additional answers

Sort by: Newest
  1. Anonymous
    2024-06-03T17:52:26+00:00

    I have the same Question

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-05-21T23:04:44+00:00

    I just had somebody message me saying they're going to send me some money I thought I knew him it looked like my friends picture but it wasn't and now he's taking over my Facebook it's the only way my kids have to get in touch with me please help me recover my account

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-05-19T18:31:10+00:00

    this **** doesnt even work ,u just get to the login page but the hacker has changed the reset email and phone number so u cant do **** if facebook doesnt even help u to get your own account back

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-04-19T23:56:48+00:00

    My name is Quenton Dawson. I am the rightfully owner of account with the same name. Somehow it has been hacked and the person with the email name a*********s has control. The email is now listed as the primary email on my account, password, has been charged. He has been contacting people on my friends list and I want him stopped and get my account back

    Was this answer helpful?

    0 comments No comments