How to contact Facebook support as my account has been taken over.

Anonymous
2023-06-18T07:55:16+00:00

Does anyone know how I can contact facebook support please to recover my hacked account. I can't get into the account as the hacker has changed the password and e-mail account. They have sent me to demands for money which appear to be 'from' my own e-mail account and 'to' my own email account - does that mean they can see all my e-mails and contacts?

I have already been and changed all my passwords which I can still get into and have changed my passwords on my e-mail account. Is there anything I can do?

Microsoft Edge | Other | Windows 11

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DYARI BARHAM 37,661 Reputation points Independent Advisor
2023-06-18T08:43:09+00:00

Hi E,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

I am afraid that your issue is more Facebook related rather than a Windows issue and Facebook does not have any live chat support for personal accounts, however, you can get help from the link below:

https://www.facebook.com/help

if you think your Facebook account has been hacked, kindly check out the link below:

https://www.facebook.com/help/203305893040179?h...

It is great that you have changed all your passwords, you can also check out the link below to keep your computer secure at home:

https://support.microsoft.com/en-us/windows/kee...

Please let me know if you need further assistance and keep me updated.

____________________________________________________________

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  1. Anonymous
    2023-11-30T02:44:21+00:00

    Hi! wondering if you've had any success resolving this problem? It just happened to me too, yesterday and I am absolutely devastated. It was more than a place to share jokes and pictures, it was a connection to friends around the world and a source for old memories with loved ones passed. I sincerely hope I can get it recovered.

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  2. Anonymous
    2023-11-08T20:29:11+00:00

    Ok but how do you get into Facebook while a hacker changed my phone number, email address and name - so when I search for my account - it says it doesn't exist and I had my Facebook account for 12 years.

    What do you do when all your information has been changed to the hacker?

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    5 people found this answer helpful.
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  3. Anonymous
    2023-11-08T20:26:32+00:00

    But this doesn't tell me how to fix the problem or where to go????

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    1 person found this answer helpful.
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