How to contact Facebook support as my account has been taken over.

Anonymous
2023-06-18T07:55:16+00:00

Does anyone know how I can contact facebook support please to recover my hacked account. I can't get into the account as the hacker has changed the password and e-mail account. They have sent me to demands for money which appear to be 'from' my own e-mail account and 'to' my own email account - does that mean they can see all my e-mails and contacts?

I have already been and changed all my passwords which I can still get into and have changed my passwords on my e-mail account. Is there anything I can do?

Microsoft Edge | Other | Windows 11

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DYARI BARHAM 37,661 Reputation points Independent Advisor
2023-06-18T08:43:09+00:00

Hi E,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

I am afraid that your issue is more Facebook related rather than a Windows issue and Facebook does not have any live chat support for personal accounts, however, you can get help from the link below:

https://www.facebook.com/help

if you think your Facebook account has been hacked, kindly check out the link below:

https://www.facebook.com/help/203305893040179?h...

It is great that you have changed all your passwords, you can also check out the link below to keep your computer secure at home:

https://support.microsoft.com/en-us/windows/kee...

Please let me know if you need further assistance and keep me updated.

____________________________________________________________

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  1. Anonymous
    2024-03-20T19:56:14+00:00

    I've contacted one of your support team they're trying to charge me $300 I just want my effing Facebook back it's 25 years of my life that I just want back and these people are soliciting my info they're calling family members and friends and getting money from them they're not trying to sell a car that doesn't even exist in my name please for the love of God I have the same phone number and the same email address just give me back my Facebook and get rid of these people that shouldn't even have any access to it to begin with.

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  2. Anonymous
    2024-02-29T23:53:53+00:00

    That's completely worthless. If you don't have access to the email on file there is not actually any other way to start the recovery process. Which is extremely annoying, as they hint there are multiple ways, but actually it all boils down to "We'll email you a code." and changing your email is the first ******* thing a hacker does.

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  3. Anonymous
    2023-09-30T02:12:41+00:00

    same thing has happened to me this morning, have you been able to resolve this?

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  4. DYARI BARHAM 37,661 Reputation points Independent Advisor
    2023-06-18T09:16:22+00:00

    You are most welcome.

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