How to contact Facebook support as my account has been taken over.

Anonymous
2023-06-18T07:55:16+00:00

Does anyone know how I can contact facebook support please to recover my hacked account. I can't get into the account as the hacker has changed the password and e-mail account. They have sent me to demands for money which appear to be 'from' my own e-mail account and 'to' my own email account - does that mean they can see all my e-mails and contacts?

I have already been and changed all my passwords which I can still get into and have changed my passwords on my e-mail account. Is there anything I can do?

Microsoft Edge | Other | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
DYARI BARHAM 37,661 Reputation points Independent Advisor
2023-06-18T08:43:09+00:00

Hi E,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

I am afraid that your issue is more Facebook related rather than a Windows issue and Facebook does not have any live chat support for personal accounts, however, you can get help from the link below:

https://www.facebook.com/help

if you think your Facebook account has been hacked, kindly check out the link below:

https://www.facebook.com/help/203305893040179?h...

It is great that you have changed all your passwords, you can also check out the link below to keep your computer secure at home:

https://support.microsoft.com/en-us/windows/kee...

Please let me know if you need further assistance and keep me updated.

____________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

61 additional answers

Sort by: Most helpful
  1. Anonymous
    2024-06-25T21:50:17+00:00

    I got an email from FB when this happened to me. I replied to the email and had to send in a copy of my drivers license and that addressed the issue. So look for an email in junk or in your email.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-06-25T21:09:39+00:00

    Hi does anyone know how how to get back into my Facebook account which has been hacked.

    I got a message yesterday saying it was compromised. It was sent to my email address and I believe it a scam.

    They have managed to change my email address. Infact three emails added to the account.

    I did try and recover yesterday not sure if it was a person genuine from Facebook.

    I got in for five minutes and then noticed another email attached to my account.

    When I tried to log in they have now changed password.

    I've sent numerous messages to Facebook support, phishing, etc . Noone is helping me. Can someone advise.

    Thanks

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-06-20T21:09:02+00:00

    My Facebook Account has been secured and I got back already

    Was this answer helpful?

    0 comments No comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more