I can't add my phone number \\ Try another verification method error

Anonymous
2023-11-28T04:14:53+00:00

Please help I encountered this error while attempting to add a phone number to my Microsoft account. The error message I received is as follows:

"Add phone number

Try another verification method That verification method isn't working right now. Please try another method."

screenshots: https://ibb.co/HBqzpth
https://ibb.co/YyMmkGd

I have attempted to add my phone number using the provided verification method, but it seems to be malfunctioning at the moment. As a result, I am unable to successfully link my phone number to my Microsoft account also I would like to claim a Microsoft Reward, but I need to add a phone number. However, I am encountering this problem.

Microsoft Edge | Profile, sync, and sign in | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

46 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-03-03T10:52:42+00:00

    yes i got it resolved i had to contact microsoft support there was a bug in my account they fixed it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-03-06T09:29:42+00:00

    where and how did you contact them? ive contatced hem sweveral times but theyre not replying to the gmails they've sent

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-03-06T09:30:36+00:00

    tried this bu unfortunately its still the same 😭😭😭

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-03-06T22:24:48+00:00

    I went through their "chat" for a resolution, and their service person had me doing numerous things for TWO HOURS, to then at the end tell me they don't have access to my information for security reasons. So, whatever you do, don't bother using chat. They will just waste two hours of your life.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  5. Anonymous
    2024-04-28T16:44:33+00:00

    I ran into the same issue whenever I'm putting a number and it would never send a code

    Was this answer helpful?

    0 comments