I can't add my phone number \\ Try another verification method error

Anonymous
2023-11-28T04:14:53+00:00

Please help I encountered this error while attempting to add a phone number to my Microsoft account. The error message I received is as follows:


"Add phone number


Try another verification method That verification method isn't working right now. Please try another method."

screenshots: https://ibb.co/HBqzpth
https://ibb.co/YyMmkGd

I have attempted to add my phone number using the provided verification method, but it seems to be malfunctioning at the moment. As a result, I am unable to successfully link my phone number to my Microsoft account also I would like to claim a Microsoft Reward, but I need to add a phone number. However, I am encountering this problem.

Microsoft Edge | Profile, sync, and sign in | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-28T05:10:39+00:00

    Tip : How can I verify my Microsoft account without a phone number

    You can try using an alternate contact method like an email address

    or authentication app. This offers flexibility and verifies your identity.

    You can also use security questions, set up during the account

    creation process. This will prove you own the

    account and you can get back in


    Also read this Microsoft Support article, about authentication methods

    Link : Sign in using two-step verification or security info - Microsoft Support

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  2. Anonymous
    2023-11-28T07:36:59+00:00

    Hi, Dave.

    I'm Jen. I'm an independent advisor and would happily help you figure this out.

    I understand you're unable to add your phone number to your account. I suggest that you first try clearing your browser's cache, cookies and site data then restart your browser and then retry adding your phone number. If the issue persists, try using inprivate browsing or a different browser or device. If all possible step are exhausted, it would be best to reach out to support to investigate your account and for better assistance.
    https://rewards.bing.com/support

    I hope this helps. Feel free to share how it went.

    Kind regards.

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  3. Anonymous
    2024-01-17T00:24:53+00:00

    it doesn't work

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