copilot.microsoft.com says 'coming soon'

Anonymous
2024-10-14T15:50:13+00:00

My organization provides Microsoft Copilot for our use and it has been working great for months. however on Friday for some reason it started giving me a 'Coming Soon' screen. I thought it was temporary and left it alone, restarted my computer and came back today (Monday) and it's still broken. Please help.

Microsoft Edge | Other | Windows 11

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  1. Anonymous
    2024-10-25T13:11:13+00:00

    Hi!

    I was one of those having these problem. In my case I also have Edu accounts, as I work at a School. The problem was that I had assigned both an A3 Faculty and an A3 Benefits for student license.

    Once I unassigned the A3 for students from my account, Copilot came back.

    I have to say that I had had those two licenses assigned since forever, but the problem kicked in a couple of weeks ago.

    Regards!

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  2. Anonymous
    2024-10-25T11:41:26+00:00

    We are also having this issue with our EDU domain. I just tried those steps and no go, I still get the coming soon. Is anyone out there in EDU land having this same issue? I can still use the Windows 11 app with my EDU account, but no browsers at all. Just "Coming Soon".

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  3. Anonymous
    2024-10-23T20:31:48+00:00

    I finally got mine fixed.

    Had to reset Edge. It also happened in Chrome too and a reset worked there too. Basically, same reset instructions for Chrome too.

    Here are the steps to reset Microsoft Edge:

    • Open Microsoft Edge.
    • Click on the three dots (menu icon) in the top right corner.
    • Select Settings.
    • In the left sidebar, click on Reset settings.
    • Click on Restore settings to their default values.
    • Confirm by clicking Reset.

    This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies.

    ^This is what worked for me. If you want to try a deeper reset then this below:

    However, your favorites, history, and saved passwords will not be deleted.

    If you want to completely reset Edge, including clearing all your data:

    • Close Microsoft Edge.
    • Press Windows + R to open the Run dialog.
    • Type %localappdata%\Microsoft\Edge and press Enter.
    • Right-click the User Data folder and rename it (e.g., User Data_Old).
    • Reopen Microsoft Edge.

    This will create a new User Data folder, effectively resetting Edge to its original state.

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  4. Anonymous
    2024-10-23T19:28:02+00:00

    This works, but after signing in with my work account it gives the option to "Go to copilot for work", which then gives the "Coming soon" page.

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  5. Anonymous
    2024-10-23T18:08:25+00:00

    Not resolved for me. Cleared cache repeatedly. Reboot. Never went away for past 48 hours. Have to use Chrome as do many of my users.

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