Shellpage on Windows Not Letting Me Access Certain Pages

Anonymous
2023-04-08T16:22:18+00:00
�� Known issue
The Edge team are aware of this problem and the engineers have been working on a fix.<br><ul><li><p style="text-align: left" data-prewrap="true"><strong>For users where Family Safety is involved, the fix is included in build 112.0.1722.54 released 2023-04-20. To update, click ⋯</strong> <strong>(<em>Settings and more</em>) <em>> Settings > About Microsoft Edge. <br></em></strong></p></li><li><p style="text-align: left" data-prewrap="true"><strong>There is so far no timeframe for releasing the solution for other users.<br></strong></p></li></ul><br>Meanwhile, anyone still affected by this fault is urged to submit feedback so the engineers have more data points to work from.<br><br><br><br>This notice was last updated 2023-04-20 ![Image](https://learn-attachment.microsoft.com/api/attachments/c7baf2e6-b4fc-4813-bba8-dc416fa02c15?platform=QnA

Sometimes, Edge, rather than directing me to the URL or file I want to access, will produce a site named "ShellPage" from the url edgeservices.bing.com that says "just a moment".

Microsoft Edge | Website issues | Windows 10

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Anonymous
2023-04-21T21:12:17+00:00

We released version 112.0.1722.58 today, which addresses this issue for Family Safety users. To ensure that you have the latest version, you can manually check for updates by following the steps below.

  1. Click on the three dots menu button.
  2. Go to Help and feedback.
  3. Click on About Microsoft Edge.

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  1. Anonymous
    2023-04-14T10:04:50+00:00

    same here

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  2. Anonymous
    2023-04-14T10:03:12+00:00

    Dear sir,

    Whenever i open any page view it for a few minutes and lo and behold its ShellPage

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  3. Anonymous
    2023-04-13T23:59:58+00:00

    Whenever edge opens it automatically loads and replaces whatever website I'm on. Seems like an edge update page that just couldn't load for some reason. Disabling Bing chat and side bar didn't do anything at all.

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  4. Anonymous
    2023-04-13T23:16:43+00:00

    I am having this same problem on my child's account. He only uses Edge and not Chrome. He was so upset because he thought he accidentally downloaded a virus. Please fix this awful edgeservices.bing issue. We'll be going to Chrome for now.

    He's also on Version 112.0.1722.39

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