Troubleshooting website display or functionality issues in Edge on Windows 10
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| The Edge team are aware of this problem and the engineers have been working on a fix.<br><ul><li><p style="text-align: left" data-prewrap="true"><strong>For users where Family Safety is involved, the fix is included in build 112.0.1722.54 released 2023-04-20. To update, click ⋯</strong> <strong>(<em>Settings and more</em>) <em>> Settings > About Microsoft Edge. <br></em></strong></p></li><li><p style="text-align: left" data-prewrap="true"><strong>There is so far no timeframe for releasing the solution for other users.<br></strong></p></li></ul><br>Meanwhile, anyone still affected by this fault is urged to submit feedback so the engineers have more data points to work from.<br><br><br><br>This notice was last updated 2023-04-20 ![Image](https://learn-attachment.microsoft.com/api/attachments/c7baf2e6-b4fc-4813-bba8-dc416fa02c15?platform=QnA |
Sometimes, Edge, rather than directing me to the URL or file I want to access, will produce a site named "ShellPage" from the url edgeservices.bing.com that says "just a moment".
Troubleshooting website display or functionality issues in Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
We released version 112.0.1722.58 today, which addresses this issue for Family Safety users. To ensure that you have the latest version, you can manually check for updates by following the steps below.
It's really website independent. Happen upon opening Edge. I can usually open a new tab and it works but even there occasionally it will suddenly decide to give the same error sometimes in the middle of what I'm doing.
For me, it doesn't matter what website I am on. I was on my school's website and it redirected me to Shellpage. It did the same when I went to YouTube. It is very annoying and makes my experience very unlikeable.
It starts when I click on the edge browser when I use the select new tabs settings.
For me, it doesn't matter what website I am on. I was on my school's website and it redirected me to Shellpage. It did the same when I went to YouTube. It is very annoying and makes my experience very unlikeable.
Hi everyone,
I would like additional information if you are still experiencing this issue. What websites are you trying to visit? Are you trying to use the Discover/B icon Sidebar to access Bing Chat and seeing this issue?
Eric