why are some bing search results suddenly redirecting me to other pages?

okay, this i was trying to do, but i found something i never had before. this system requires me to use a bitlocker password. it didn't even give me time to look it up. it shutdown. i found it has all these security options. i don't even remember setting up this kind of security. it might have been something setup when setting up this system. i found that i have two different security keys for this, and i read that this is done by partitions. This is confusing. It is 48 characters. Why would i need to enter a 48 character security key to fix problems in my computer? This also means that if I need to take the system to a technician, they can't even access safemode. How I get into this? Can I turn it off? The secondary drive on this system was listed at purchase as a secondary drive, yet in the properties, it says "data." it should be something I can use. But if there is encryption for both drives, i can't even access safe mode (unless I can determine what keycode is for which drive).

Hi Joshua. II'm Greg, 10 years awarded Windows MVP, here to help you.

Sounds like you might have been infected with malware, possibly adware. Let's check to be sure.

To check most thoroughly for infection and any resulting System damage, Download, install and run a full scan with the most powerful on-demand free scanner Malwarebytes:

https://www.malwarebytes.com/mwb-download/ Make sure to only choose the Free version.

In the Malwarebytes Settings (gear icon) > Security tab set it to include scanning for Rootkits.

If necessary run it in Safe Mode with Networking (to have internet), or Safe Mode accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf.... These require a password and not PIN to access.

Clean up anything found, restart PC and then run again until it comes up clean.

Then download, install and run a full scan with AdwCleaner:

http://www.bleepingcomputer.com/download/adwcle...

Remove whatever it finds.

Check for anything found but is still left over in Settings > Apps > Apps & Features, and C:\Program Files and C:\Program Files(86) to uninstall or delete them. Also look for any Bing to uninstall. The Desktop app which was deemed adware was discontinued but may still be installed from an Upgate. I can guide you how to do this if there are problems.

Also in each of your browser's Extensions, Home Page settings, Search service or Add-On's as shown here: https://www.computerhope.com/issues/ch001411.htm to disable anything you didn't add yourself and are sure you need. Look for anything Bing there, too. Ask back if in doubt.

Then check for damaged System files by running System File Checker and DISM from Step 10 in this checklist:

https://answers.microsoft.com/en-us/windows/for...

If completing all of Step 10 in above Checklist doesn't fix it then run a Repair Install which reinstalls WIndows while keeping your files, programs and most settings in place, by installing the Media Creation Tool from this link: https://www.microsoft.com/en-US/software-downlo..., open the tool and choose Upgrade This PC Now. This will solve most problems and also bring it up to the latest version which you need anyway and by the most stable method.

If you want to keep Malwarebytes as an on-demand scanner then you can turn off its Real Time trial version using the slider buttons on it's front panel. I recommend it as the #1 tool for your toolbox. For best Windows performance, use built-in Defender which gives adequate real-time protection.

Feel free to ask back any questions. Report back results for more steps if necessary.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.