Netflix error on Edge Chromium

Anonymous
2020-10-31T14:51:45+00:00

I am discouraged that this problem has not been fixed after several months. I am a long-time a Netflix subscriber. Since I upgraded a few months ago to the new Edge Chromium browser, Netflix always returns error code D7353-5101. Refreshing the browser screen always allows Netflix to play normally. Even so, it is a damned nuisance. Netflix support says that Netflix does not support the Edge chromium browser, and  recommends using Google Chrome or Firefox browsers. It would seem to me that not supporting a widely used service such as Netflix would be a very big negative that Microsoft would want to fix. Yet... months go by and no fix.

Before anyone asks, I do not use third party AV. Windows has been updated since the problem appeared, and is up-to-date.

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2021-06-01T16:56:42+00:00

Update - the 5C release is KB5003214. This has an additional fix for the signing issue that caused the symptom investigated here.

Thanks

Arvind

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

61 additional answers

Sort by: Oldest
  1. Anonymous
    2021-03-28T15:57:48+00:00

    I have the update installed, but i still get the same error Netflix error code d7353 5101

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-03-28T16:09:07+00:00

    Thanks for reporting. Can you please share your Edge version? Does the error persist on refreshing the page? Asking only to isolate root causes, not as a permanent solution. Thanks!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-03-28T20:55:47+00:00

    I have the update installed, but i still get the same error Netflix error code d7353 5101

    To Simon the Joker, I do not know what update you are referring to. Please don't post on my thread because you are confusing Arvind M. He seems to think you are me. This is my thread!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-03-28T21:00:22+00:00

    Thanks for reporting. Can you please share your Edge version? Does the error persist on refreshing the page? Asking only to isolate root causes, not as a permanent solution. Thanks!

    To Arvind M. I was not reporting an update. This is my thread not Simon the Joker's. I am still waiting for Window's update to offer the update that you said was coming, namely KB5000842

    Was this answer helpful?

    0 comments No comments