Netflix error on Edge Chromium

Anonymous
2020-10-31T14:51:45+00:00

I am discouraged that this problem has not been fixed after several months. I am a long-time a Netflix subscriber. Since I upgraded a few months ago to the new Edge Chromium browser, Netflix always returns error code D7353-5101. Refreshing the browser screen always allows Netflix to play normally. Even so, it is a damned nuisance. Netflix support says that Netflix does not support the Edge chromium browser, and  recommends using Google Chrome or Firefox browsers. It would seem to me that not supporting a widely used service such as Netflix would be a very big negative that Microsoft would want to fix. Yet... months go by and no fix.

Before anyone asks, I do not use third party AV. Windows has been updated since the problem appeared, and is up-to-date.

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-06-01T16:56:42+00:00

Update - the 5C release is KB5003214. This has an additional fix for the signing issue that caused the symptom investigated here.

Thanks

Arvind

Was this answer helpful?

2 people found this answer helpful.
0 comments

61 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-03-28T15:57:48+00:00

    I have the update installed, but i still get the same error Netflix error code d7353 5101

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-03-26T15:18:39+00:00

    Correct, please look for a Windows (OS) update with the label KB5000842.

    In general, if you see errors with Netflix, please include the code (typically DNNNN) that Netflix displays.

    loyall - sorry, I haven't had the chance to investigate your other post about preview updates. It isn't something that I am familiar with so I'll need to research unless someone else answers that.

    Thanks

    Arvind

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-03-26T07:08:46+00:00

    Yeah, same error after I updated too, I think this is not the update that Arvind M talking about, i guess?!

    Anyway I’ve tried many things to resolve the problem but nothing seems work to me

    Now, I’m just gonna install the Netflix app, and wait for the late of March and see

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-03-25T23:33:57+00:00

    My Edge browser updated today to 89.0.774.63, but it did not fix the Netflix problem.

    Arvind, did you follow the link in my previous post to my Windows update problem?

    Was this answer helpful?

    0 comments