Netflix error on Edge Chromium

Anonymous
2020-10-31T14:51:45+00:00

I am discouraged that this problem has not been fixed after several months. I am a long-time a Netflix subscriber. Since I upgraded a few months ago to the new Edge Chromium browser, Netflix always returns error code D7353-5101. Refreshing the browser screen always allows Netflix to play normally. Even so, it is a damned nuisance. Netflix support says that Netflix does not support the Edge chromium browser, and  recommends using Google Chrome or Firefox browsers. It would seem to me that not supporting a widely used service such as Netflix would be a very big negative that Microsoft would want to fix. Yet... months go by and no fix.

Before anyone asks, I do not use third party AV. Windows has been updated since the problem appeared, and is up-to-date.

Microsoft Edge | Website issues | Windows 10

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Anonymous
2021-06-01T16:56:42+00:00

Update - the 5C release is KB5003214. This has an additional fix for the signing issue that caused the symptom investigated here.

Thanks

Arvind

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  1. Anonymous
    2021-04-15T15:05:08+00:00

    Thanks to loyall for helping me collect additional logs. We confirmed the presence of another problem related to binary signing that caused the symptom. I'll share an ETA for that patch (also in the form of a Windows update) as soon as it is confirmed.

    Thanks

    Arvind

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  2. Anonymous
    2021-04-02T10:35:19+00:00

    KimKelvin1 - does the symptom persist, or go away after, say, a browser refresh or restart? Can you share your Edge version number (from edge://version)?

    Thanks

    Arvind

    Hi Arvin yes it does persist even i restart the PC, modem / router, even wipe the whole data (browser history, cache cookies, logins and pass) from Edge, im using 

    Image

    Thank you, i hope it gets fixed sooner as anything on netflix atm is unwatchable for me on my pc as my monitors are all 1440p and a 4k tv :(

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  3. Anonymous
    2021-04-02T05:43:16+00:00

    KimKelvin1 - does the symptom persist, or go away after, say, a browser refresh or restart? Can you share your Edge version number (from edge://version)?

    Thanks

    Arvind

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  4. Anonymous
    2021-04-02T05:12:17+00:00

    hi im still getting this error after i've installed the KB5000842 update

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